Frequently Asked Questions
Do you have any questions? Check out our F.A.Q. section to find the most common answers about our apartments and services. For specific requests, our team is always available via the booking form or directly via email and phone.
How can I book an apartment with One Thousand Doors?
You can book directly from our website, by sending an email to info@onethousanddoors.com.
Alternatively you can book through the Airbnb or Booking.com platforms
What time can I check in and check out?
Check-in is available from 3:00 PM onwards, while check-out must be done by 11:00 AM.
If you need a different time, please contact us in advance and we will evaluate the possibility of a late check-out or an early check-in.
Are the properties fully furnished and equipped with everything you need?
YES, all our properties are carefully furnished and equipped with everything you need, including bed linen, towels, kitchen utensils and hygiene products.
Are cleaning and linen change included?
YES, initial cleaning is included. For longer stays we offer tidying every 2 days.
For additional cleaning service you can always contact us and arrange any additional paid service.
Do the properties have Wi-Fi?
YES, all our properties offer free high-speed Wi-Fi.